Team Leader & Supervisory Skills Development
'A Journey of Experience'
A Training Programme Designed to Develop Simple and Realistic Skills into Useable Experience
Topic Areas Covered
- Handling people and using different styles
- Building Relations and Working in Teams
- Communicating and Supporting Each Other
- Relate all the learning back to Wm Smith & Son
- Problem Solving and Using Questioning Skills
- Recognise the Responsibility of our Role within the Company
- Enjoy the event and recognise that Wm Smith are committed to the development and investment of their people
Day One - Understanding Teamwork
- Objectives Setting Session
- Team Development Exercises
- Team Effectiveness - spotting weak points
- Make a Million
- Team Identity, Spirit and Loyalty
- Developing Individual Skills and understanding using a Belbin self perception inventory
Day Two - The Art of Communication
- Developing a Climate of Positive InterAction
- The Art of Communication
- Roulette
- Problem Solving Session 'The Hand'
- The Consensus Challenge
- Fill in Learning Logs
Day Three - Developing Supervisory skills
- The Role of the Supervisor and Identifying Different Styles
- Supervising Exercises
- Developing a Climate of Positive interaction
- Supervisor Problems - Identifying, Prioritising and Overcoming
Day Four - Understanding and Developing People Skills
- People are Really People!
- Handling Sensitive Issues at Work
- Developing a Climate of Positive InterAction
- Closing the Loop and Becoming a Reality
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